Legal notice
Last updated: August 14, 2026
This Legal Notice provides information about the operator of this website, our business details, customer support information, and the terms applicable to your use of Lugojei.
1. Website Operator
This website is operated by Lugojei. Throughout this website, “we,” “us,” and “our” refer to Lugojei and its legal business entity, KEPTNEAT INC.
2. Business Information
Legal Business Name: KEPTNEAT INC
Store Name: Lugojei
Business Address: 441 WADSWORTH BLVD STE 158 LAKEWOOD, CO 80226
Email: support@lugojei.com
3. Customer Support
For questions about orders, shipping, returns, refunds, products, or other customer service matters, please contact us at support@lugojei.com.
Business Hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time (ET)
We aim to respond to customer inquiries within 24 business hours. Messages received outside business hours, on weekends, or on public holidays will be reviewed on the next business day.
4. Ecommerce Platform
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer products and Services to customers.
All purchases made through this website are transactions between the customer and Lugojei.
5. Website Content
We make reasonable efforts to keep the information displayed on this website accurate, complete, and current. However, product descriptions, photographs, prices, availability, promotions, shipping information, and other content may be updated or corrected from time to time.
Product colors, appearance, dimensions, finishes, and details may vary slightly depending on device settings, screen settings, lighting, photography, manufacturing processes, or individual product batches.
Please review the applicable product description, available options, measurements, and other information before submitting an order.
6. Pricing and Product Availability
Unless otherwise stated, prices are displayed in United States dollars (USD). The currency and final amount charged will be shown during checkout.
Prices, discounts, promotions, shipping charges, and product availability may change without notice.
We reserve the right to correct pricing, product information, or availability errors, including after an order has been submitted. If an order is affected by an error, we may contact you using the information provided during checkout.
7. Orders, Shipping, Returns, and Refunds
Order processing, shipping methods, delivery estimates, return eligibility, and refund procedures are described in our store policies. Please review the following pages before placing an order:
These policies form part of the terms applicable to your use of this website and your purchase of products from Lugojei.
8. Intellectual Property
Unless otherwise stated, all content displayed on this website, including text, product images, photographs, graphics, logos, icons, videos, layout, and design elements, is owned by or licensed to Lugojei and KEPTNEAT INC.
You may not copy, reproduce, modify, distribute, publish, display, sell, license, scrape, or commercially use website content without prior written permission.
9. Third-Party Links and Services
This website may contain links to third-party websites, tools, payment services, shipping services, applications, or other external resources.
We are not responsible for the content, privacy practices, security, availability, accuracy, or policies of third-party websites or services. Your use of third-party services may be subject to separate terms and privacy policies.
10. Disclaimer
The website, Services, and information made available through them are provided on an “as is” and “as available” basis, except where applicable law or an express written statement requires otherwise.
We do not guarantee that the website will always be uninterrupted, completely secure, error-free, or free from harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Lugojei and KEPTNEAT INC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of this website, your inability to use it, or your purchase or use of products offered through it.
Nothing in this Legal Notice limits rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
12. Legal Compliance
By using this website, you agree to use it only for lawful purposes and in accordance with our Terms of Service.
You may not use this website in a manner that violates applicable laws, infringes another party’s rights, interferes with website security, or disrupts the normal operation of our store.
13. Governing Law
This Legal Notice and the related website terms are governed by and interpreted in accordance with the laws of the State of Colorado, United States, without regard to conflict-of-law principles, unless applicable law requires otherwise.
14. Changes to This Legal Notice
We may update this Legal Notice to reflect changes to our business information, website operations, legal requirements, or store policies. Updates will be posted on this page with a revised “Last updated” date.
15. Contact Information
If you have questions about this Legal Notice, our website, or our store policies, please contact:
Email: support@lugojei.com
Company: KEPTNEAT INC
Store: Lugojei
Business Address: 441 WADSWORTH BLVD STE 158 LAKEWOOD, CO 80226
Business Hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time (ET)